Lum Piew spent 25 years in technology and management consulting at Accenture, with the last 12 as a Managing Director running the Communications, Media and Technology practice in Malaysia. His extensive experience includes managing large IT and Digital transformation programs, CRM and Billing implementations, Customer insight and analytics programs and Business process outsourcing. He grew the Accenture practice from consulting to outsourcing, and pivoting to digital transformation serving clients across the telcos, media and internet companies including Telenor, Telekom Malaysia, Grab, Google and Facebook. At peak, the Malaysian practice was the largest practice with both revenues and staff within Asean, and the dominant consulting player serving telcos in Malaysia. He is currently an Executive Director at Cloudaron Group Berhad, a public listed Technology and Digital company in Malaysia.